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Terms & Conditions

Payment Options


1. Online Card Payments

Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

 In fact, transacting online with a credit / debit card at the website is even safer than using a credit /debit card at a restaurant because we do not retain your card information. You can be assured that Funtrips offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.

If the payment on the card is declined for some reason, alternate payment instructions must be received by Funtrips 72 hours prior to the time of booking else, the order is liable to be cancelled.

Funtrips charges a service fee on all bookings. In case of cancellation of booking, this fee is non-refundable.

2. Internet Banking

If you have an account with any of the below mentioned banks, then you can pay for your order through the respective bank's net banking options and the amount will be automatically debited from your account. Funtrips processes payments through an online gateway system which enables safe and secure transactions.

·                               - HDFC

·                               - Allahabad Bank

·                               - Axis Bank

·                               - RBS

·                               - SBI

·                               - YES

·                               - Bank of Baroda

·                               - Bank of India

·                               - City Union Bank

·                               - Corporation Bank

·                               - IDBI

·                               - Deutsche Bank

·                               - Federal Bank

·                               - Federal Bank

·                               - IOB

·                               - Karnataka Bank

·                               - Kotak Bank

·                               - Kotak Bank

·                               - PNB

·                               - Central Bank of India

·                               - Shamrao Vitthal Cooperative Bank

·                               - Bank of Maharashtra

·                               - Dhanlaxmi

·                               - Bank of Bahrain and Kuwait

·                               - Indian Bank

·                               - Lakshmi Vilas Bank

·                               - Vijaya Bank

·                               - South Indian Bank

·                               - Citibank

·                               - United Bank

·                               - Union Bank

·                               - Jammu &Kashmir Bank

·                               - Catholic Syrian Bank

·                               - ING VYSYA Bank

·                               - ICICI

·                               - Standard Chartered

·                               - Tamil Nadu Cooperative Bank

·                               - Development Bank of Singapore

·                               - Punjab & Maharashtra Bank

·                               - Canara Bank

 

Transaction Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
 

Delivery of Products/Services 

What is an e-ticket? 
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-ticket.

How will I get my e-ticket details?
Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 8 hours of making your booking with Funtrips.com, please call our Customer Care Representative on 8001888222.

Funtrips shall not be liable if customers do not comply with this requirement.

Is it necessary to carry my e-ticket with me?
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Funtrips.in. In the event that you fail to present a copy of your e-ticket, Funtrips will not be held responsible if the Airline / Hotel does not issue a boarding pass/ disallows you from travelling.

How will I get my boarding pass for an e-Ticket?
You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver's license etc.) at the airline check-in counter. Thereafter the airline representative will issue your boarding pass.

Amendment and Cancellation policy

You can cancel your bookings online. Log in to My Bookings, select the relevant booking and click on the Cancel button. For online cancellation, Funtrips will charge standard cancellation charges.  

To amend/cancel your ticket offline, call Funtrips Customer Care on +918001888222. For all offline cancellation a standard will apply.

For rescheduling of domestic flights, Funtrips will charge  standard rescheduling charges.

For no-show, Funtrips will charge standard no-show charges.

How do I get a refund after cancelling my booking? 
The refund shall be processed within 15-20 working days from the date of the cancellation request. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket. All refunds shall be processed subject to processing of refunds by the respective service provider.

Please note convenience fee charged at the time of booking will not be refundable.

What are the cancellation/amendment charges?
Cancellation and/or amendment of bookings are at all times subject to fees/charges/levies/payments as may be levied or may be payable to the relevant service provider in accordance with such relevant service provider cancellation/refund policy. Prior to booking, you must acquaint yourself with the relevant cancellation/refund policy with respect to the booking. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant service provider shall be to your account. Except to the extent stated in the individual service provider terms and conditions or otherwise applicable to specific booking.

Note: Unless expressly stated otherwise, it is mandatory to contact Funtrips for refunds and the service provider will route the refund for your tickets booked on the website, through Funtrips.

The above mentioned cancellation process and refund processing time may vary Refund would be through cheque or demand draft.

In case you avail the website's hotel reservation service and are, thereafter, not contactable on the contact details provided in this regard, then the hotel reservation selected by you will stand cancelled and Funtrips would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.

Promotion Codes

Funtrips.in generates promotion codes from time to time which may be availed on the site as a discount coupon.

Funtrips.in  reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party, Funtrips.in's decision will be binding and final.

When you register with Funtrips.in, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.